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E410/E420 drivers
25.09.2014, 10:41  /  Latest edited: 25.09.2014, 10:49
( 11 )
 
Hi everybody,
I use very often Fujitsu Desktop Update Utility in order to have all my Pc's updated but from some time ago and on I've been founding some incoherences.
Mainly we sell E410/E420 desktops and in many PC (even new ones) the utility found a driver update that couldn't be installed with no reason. The driver it's described as Intel (R) 8 Series/C220 Series PCI Express Root Port #1 - 8C10.
For exemple I've one E420 in front of me right now that has got these software installed:
Intel Management Engine Component 10.0.0.1204 Intel Processor Graphics 10.18.10.3907
ntel USB 3.0 eXtensible Host Controller Driver 3.0.0.16

On Fujitsu drivers download area for Win 7 x64 we can found:
BIOS V4.6.5.4 R1.25.0
Intel Management Engine Driver 10.0.25.1048 Realtek HD Audio 6.0.1.7224
Chipset Software Installation Utility 10.0.13
Intel HD Graphics 10.18.10.3740
Realtek RTL8111 7.078.1218.2013
Rapid Storage Technology (RST) Driver 12.9.2.1000
FUJ02E3 1.20
USB 3.0 eXtensible Host Controller 3.0.0.16

So, at least Intel Processor Graphics driver on the Web should be updated.
Then, where the hell it's Intel 8 Series driverConfused I've test to download each driver and install it but anything seems to work, the update it's still there and no way to install it.
One funny thing it is that the Desktop Update doesn't found the Intel Management Engine Driver update, so I downloaded and installed it manually. Right now it's on 10.0.25.1048 version with one new utility, Intel Update Utility that of course doesn't found any updateConfused So don't know what to do. Any ideaConfused

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29.09.2014, 14:39
( 6 )
 
Hi Guillermo,

We've looked into this and it seems that sadly it's one of those problems that are best fixed via your local helpdesk: http://support.ts.fujitsu.com/contact/servicedesk/... . Sorry for not being able to provide more immediate help!

Best regards

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