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Jun 25 2014

Fujitsu UC&C Solutions: Modern Communication from the Ground Up, Pt. 2

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In today's economy, the ability to connect and communicate almost 24/7 is an undisputed prerequisite for success among large enterprises and SMBs alike. Yet many companies still stick with communication strategies and technologies that date back to the 1990s – all too often because they think they must. Fujitsu's portfolio of innovative solutions for Unified Communications and Collaboration (UC&C) not only helps them modernize their infrastructures, but will literally transform the way they do business. The second part of this blog illustrates what the new technology is capable of and tells you which Fujitsu Client Computing Devices support UC&C.

What Does UC&C Have to Offer?
UC&C is basically an enhancement of traditional UC that incorporates the new set of channels and social functions outlined in part 1, to further improve the user experience and simplify information and process management at the backend. More specifically, it helps companies to

  • Replace existing communication islands with a single, consolidated platform that integrates telephony, mobile communications, Instant/Unified Messaging, presence/availability information, conferencing, email and communication-ready business applications
  • Reduce the complexity of ICT environments by providing one centralized, consistent set of management tools instead of separate sets for each channel
  • Keep control of existing licensing agreements and service contracts with telecom carriers and other solution providers as well as of constantly expanding BYOD landscapes
  • Eliminate costly channel-specific hotlines and helpdesks in favor of streamlined support teams
  • Retire underutilized server hardware and
  • Develop conclusive roadmaps on how to shape future communications processes and networks

In essence, UC&C provides an enriched feature set that easily exceeds the capabilities of existing Unified Communications solutions.

Fujitsu Client Computing Devices for UC&C
To get the most out of the new technology, users need adequate front-end access devices that have the required capabilities built in. Fujitsu offers a variety of client systems that were designed for UC&C:

  • FUJITSU PC ESPRIMO Q and X Series – Despite their small size, the mini-PCs ESPRIMO Q520 and Q920 provide all the power and functionality customers expect from a desktop device. Equipped with 4th-generation Intel® Core™ processors, up to 16 GB of memory and Microsoft Windows 7 Professional or Windows 8 Pro, they are known for their flexibility, superb manageability, ultra-low energy consumption, advanced security features, and Zero Noise functionality for silent operations. The FUJITSU ESPRIMO X923 and X923-T are all-in-one PCs with identical hardware capabilities and a similar feature set that add a multi-position, 23-inch (58.4-cm) display to the mix; in addition, the X923-T supports multi-touch operation. – However, the main differentiator that sets all models apart from the competition is another outstanding new feature called the Low Power Active Mode (LPAM). Our developers designed LPAM to combine availability/presence technologies with energy saving – in plain terms, a computer set to run in this mode will look like it is turned off, but still draws enough power to perform critical background tasks. In UC&C scenarios, this means the devices can indicate a user's availability and are always ready to receive incoming calls or connect to video conferences. All of these devices may be easily enhanced with a number of accessories that make UC&C more convenient and effective, such as integrated Call Indicators that denote user presence (for ESPRIMO X923/X923-T only) or multimedia accessories that include USB stereo headsets, HD webcams, external speakers, and even handsets.
  • FUJITSU Thin Client FUTRO S920 – Fujitsu's FUTRO series comprises front-end access devices to compute resources for server-based computing and desktop virtualization scenarios. Designed as a power saver from the get-go, the FUTRO S920 in particular only draws 4.3 watts in idle and 0.58 watts in soft-off mode – thus providing an ideal basis for integration into UC&C environments.

All of these devices use Microsoft® Lync™ client software, which supports instant messaging and presence information functions as well as voice and video calls, desktop sharing, file transfers, and ad hoc conferencing. Lync not only provides a single access point to multiple services, but also an easy-to-use GUI that stays the same across all access devices and enables end users to switch between channels as they see fit. The result is a seamless communication process that improves productivity and supports faster workflows.

To learn more about LPAM and how Fujitsu's solution powers modern communication, please see part 3 of this blog, due next week.

Bernd Germandi

 

About the Author:

Bernd Germandi

Senior Product Marketing Manager, Fujitsu

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